Reflection Questions for Digital Literacy in Social Work

Posted By Laurel Hitchcock on Jul 2, 2018

This post was written and edited by Nancy J. Smyth, Melanie Sage, and myself. It will be included in our forthcoming book, Teaching Social Work with Digital Technology, to be published by CSWE Press in 2018.

Given the complexities of digital and social technology in today’s world and its effects on individuals, communities, and organizations, we argue that social work educators should teach students a holistic literacy of technology to promote, digital literacy, that is, the skills and knowledge to use information and communication technologies (ICTs) to find, critique, create, and share content (Heitin, 2016). Many websites have assessments that purport to assess one’s digital literacy. However, upon closer look, it is clear that they are often very dependent on the context of the technologies discussed such as a specific type of software, web-based application or mobile device.  A good example of this in higher education is when we teach students to use a learning management system (LMS) like Canvas or Blackboard and focus only on how to upload a document within the LMS without helping them understand that the skill of uploading applies to many web-based platforms.  By using digital literacy assessments with such a narrow focus, it means they become obsolete quickly and are not relevant to all contexts such as how features of an app may look different on a smartphone compared to a laptop.

To help social work educators and practitioners understand their own digital literacies more deeply as well as help others such as students or workshop participants, we are presenting some questions that serve as a starting point for reflection as you consider teaching with technology, as well as helping students enhance their digital literacies.  These questions are grounded in the work of Doug Belshaw and his book The Essential Elements of Digital Literacies. He has identified eight interconnected elements of digital literacies: Cultural, Cognitive, Constructive, Communicative, Confident, Creative, Critical, and Civic, and our questions are grouped around these elements.  Here are some brief definitions of each element with some sample reflection questions for each element (a handout with all the questions is available later in this post):

Social Work Virtual Pal (#SWVirtualPal)… a very ‘real’ connection!

Posted By Laurel Hitchcock on Jun 29, 2018

As with all other professions, social work has history of developing local and global ‘Communities of Practice’ (Farnsworth, Kleanthous & Wenger-Trayner, 2016 ). In previous times, the form and work of these communities were largely dictated by geography and cost. The time and financial implications of meeting ‘in person’ very much shaped the nature, the scope and the possibilities of the work; and meeting in person, at that time, was often the only feasible thing to do. The emergence of communication and social media type technologies has changed all of that. Dating back 30 years, new forms of social work academic communities  (husITa, 2017) began to surface. Inasmuch as online communities and connections continue to materialize, survive and thrive, sadly notions of ‘real’ still permeate conversations regarding the online world (Couts, 2013; Zgoda & Shane, 2018).  

A recent example of a ‘real’ community of learning for practice is that of Social Work Virtual Pal, with its Twitter feed @SWVirtualPal  and an accompanying hashtag #SWVirtualPal; the former used to facilitate connection and latter to collate and curate conversations. We, Laurel Hitchcock and Amanda Taylor developed Social Work Virtual Pal due to the benefits we each found from meeting regularly online. What began as a chance meeting on Twitter has turned into a connection that enables us to discuss issues relating to social work education in the US and the UK, and to consider the use of new technologies to support teaching, learning and global connections. To learn more about Social Work Virtual Pal, please check out our previous posts:

Incorporating Flipgrid into the Social Work Classroom: Tips for #SocWorkEd

Posted By Laurel Hitchcock on Jun 4, 2018

Todd Sage is a social work educator at the University at Buffalo, and a Doctoral Student in Teaching and Learning: Higher Education at the University of North Dakota.  In this blog post, he shares his tips for educators on how to use Flipgrid to enhance online learning and develop class community. Todd can be reached at ToddSage@Buffalo.edu.  Follow him on Twitter: @socialworksage.

In 2017, new National Association of Social Workers’ Standards for Technology in Social Work Practice were issued to address the intersections of social work practice and technology.  These standards encourage educators to equip social work students with technology skills that will prepare them for tech-mediated practice.  Student exposure to classroom technology primarily happens through Learning Management Systems such as Blackboard and Adobe Connect, which can be useful tools for online teaching, but are geared for educational users are rarely used in the practice world.

To prepare the next generation of social workers, it is vital that social work educators inform students about readily available collaboration platforms that are transferable to real world practice. It gives students an opportunity to learn a new tool, evaluate its pros and cons, and think about how these tools can be applied to future practice. On some occasions, the tools also work much better than institutional platforms.

When I taught Motivational Interviewing last term in a primarily asynchronous setting, I didn’t know how I would use the existing institutional tools to teach interview skills. This is why I was happy to find Flipgrid.  This platform works like a discussion board, only all the content is short video clips, and the desktop and phone-app platforms are so easy to use that even kindergarten teachers have students create videos.

What is Flipgrid? Flipgrid describes their website as one “… that allows teachers to create “grids” of short discussion-style questions that students respond to through recorded videos. Each grid is effectively a message board where teachers can pose a question and their students can post 90-second video responses that appear in a tiled “grid” display”(Flipgrid, n.d).

Three things I learned at #IPECSpring18

Posted By Laurel Hitchcock on May 16, 2018

About two weeks ago, I attended my fourth conference of the spring semester – the 2018 Spring Institute of the Interprofessional Education Collaborative (IPEC) held in Washington, DC from April 30 – May 2, 2018.  As I was flying home, I tried to reflect on what I had learned at the IPEC Conference as compared to my other three conferences from the semester. Not surprisingly, I struggled to remember the names and even locations of the other three conferences, including one that I attended in mid-April.  Even now as write this post in mid-May, my memories of the IPEC conference are fading.  Given all the time, energy, and resources that goes into attending a conference, I wondered about what I was learning at all of these conferences, how it was informing my work as a social work educator; and  how I might be able to utilize or share my learning with others.

A quick internet search turned up a few articles about the impact of academic conferences on scientific research, professional development of individual academics, and on disciplines as a whole.  A blog post by Donald Nicolson, The last great unknown? The impact of academic conferences, offers a good answer to my own questions and proposed another – How do academic conferences make a difference in the lives of academics and wider society?  The short answer is we really don’t know, especially in social work education and practice.  Here is a ripe research opportunity for someone with more time and energy than me.  I am not looking for another research project, so feel free to let your doctoral students know about this one.  I did, however, come up with a solution to my challenge of integrating what I learned at conference into my professional life as a social work educator – I should blog about every conference.  Not only will I able to reflect on my conference experiences through the process of writing, blogging also lets me share my thoughts with others adding value (hopefully) for those who couldn’t attend the conference or maybe are interested in a social worker’s perspective on a conference.

So how do I go about blogging about a conference?  For a few years now, I have been posting information about my own conference presentations.  My structure for these post is to take my original conference session proposal, add copies of the slides or handouts, and include some information about the conference and my co-presenters, and viola, a quick and easy blog post.  Here is my most recent conference blog post from the third annual Social Work Distance Education Conference in April 2018.  While this is a great way to re-use that conference proposal, these blog posts are not reflective of my own learning nor do they offer professional insight about a conference as a whole.  To help me write about academic conferences I went back to the internet and I found this blog post, 12 ways to write a conference blog post by Alison Bolen.  She her suggestions for blogging about conferences range from a simple summary of one’s impressions from the conference to sharing a to-do list of actions and ideas that you plan to pursue following the conference.  Another of Bolen’s ideas is to discuss one’s personal lessons learned, which resonated with me as the IPEC Conference was all about new ideas for me.  So without further ado, here are the three most valuable things I learned about Interprofessional Education (IPE) at #IPECSpring2018: