Using Technology for Social Work Scholarship: Creating and Sharing your Work

This post was written and edited by Nancy J. SmythMelanie Sage, and myself as part of our collaboration on our forthcoming book, Teaching Social Work with Digital Technology, to be published by CSWE Press in 2018.

Social and digital technologies offer many tools and opportunities to create and disseminate scholarship in social work.  For example, social work educators can use blogs, podcasts, videos, and infographics to create and share content for professional purposes.  To see an example of how to use infographics, please see Harnessing Technology for Social Work Scholarship (Hitchcock & Sage, 2017).  This blog post describes two social work academics are using social media to share their research with others.

Dr. Jimmy A. Young, an Assistant Professor of social work at California State University San Marcos, shares how he uses social media to disseminate his research:

Social media technologies offer exciting opportunities to disseminate scholarship with a broader audience and share your research with others. A few examples include using Twitter to share a quick highlight or quote with a direct link to the article, a blog post with a longer quote or summary and direct link to the article, or some sort of video message on YouTube or Snapchat that also shares a summary and direct link. Today’s social media users enjoy rich content and video is an engaging way to share articles with others. I have also been successful in using professional academic social networks such as ResearchGate or Academia.edu to host articles, post summaries and links, as well as to connect with others working in a similar area. The great thing about these websites is you can get some analytics that can be useful for demonstrating your scholarly impact. For example, I have open access articles on ResearchGate that have garnered thousands of views and many of these articles have found their way into other scholar’s work as citations. GoogleScholar is another great way to manage your academic profile online and keep track of your scholarship and citations. Remember that some publishers do not want their articles shared on these websites for copyright reasons, but more and more are beginning to allow academics to post pre-print copies and even full online print versions. ResearchGate has been very useful because they are establishing relationships with some publishers to ensure that your work is freely available to share with others. Also, remember that many publishers provide a number of free copies for authors to distribute, and these copies can be great to share on social networks and increase your citations, online presence, and maybe even make you famous. Perhaps just moderately famous.  (J.A.Young, personal communication, November 3, 2017).

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Using Technology for Collaboration: Virtual Communities of Practice

This post was written and edited by Nancy J. SmythMelanie Sage, and myself as part of our collaboration on our forthcoming book, Teaching Social Work with Digital Technology, to be published by CSWE Press in 2018. 

Virtual Communities of Practice (VCoP) are professional online communities that exist to improve work and education around disciplines and professions (Hara, Shachaf, & Stoerger, 2009; Adedoyin, 2016).  In this blog post, we asked our colleagues (social work educators) to share their best tips for collaborating with others professionals using digital tools.

Christine McKenna Lok of Dean College in Franklin, MA, participates in a VCoP called Academic Writing Club:

They set you up with a group of a dozen faculty in the social sciences (or health sciences, or whatever) and you have a private community to set goals for each 12-week cycle, check off which dates you’ve accomplished your goals, and write messages to each other about the process of writing rather than the content. They also have chat sessions available at various times with the entire enrollment for that session so you can log in at, say, 8 AM Central and say hello to other folks who have committed to a half-hour of writing and then wish them well at the end of the time. It’s not free, but it’s a worthwhile investment (C. McKenna Lok, personal communication, September 11, 2017).

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Using Technology for Productivity: Managing the Academic Workload

This post was written and edited by Nancy J. SmythMelanie Sage, and myself as part of our collaboration on our forthcoming book, Teaching Social Work with Digital Technology, to be published by CSWE Press in 2018. 

Today’s academic work environments are fast-paced and rely on digital technologies to handle the flow of communication and information such as email, digital calendars, and electronic to-do lists.  In this blog post, we asked social work educators and practitioners to share their best tips for using technology as a tool for productivity.

Managing email can be a difficult and time-consuming task.  Andy Berkhout, the Data Quality Coordinator from the St. Patrick Center in St. Louis, MO shares his guidelines for managing email:

Clients and colleagues will notice if you are paying more attention to checking email on your phone than you are to them.  Instead, set a dedicated time at the beginning or end of the workday to catch up on electronic communication.  When it is time to pay attention to the person in front of you, do just that; put your phone away and give your complete focus.  Your text messages and email will be still be there later, but the chance to connect with a client or provide meaningful input during a meeting might pass if you’re not giving the present moment your full attention (A. Berkhout, personal communication, September 6, 2017).

Shelly Richardson, an Assistant Professor and Director of Undergraduate Social Work at The College of St. Scholastica in Duluth, MN, uses her prior practice experience to cope with her email:

In my role as an associate professor and director of an undergraduate program, I only check emails twice a day and spend no more than 45 minutes doing so. This forces me to prioritize activities and responses quickly. I only “touch” things once. If I need to take care of something or respond, I do it immediately upon receiving the request. I also have files with names of my frequent contacts (such as co-workers, dean, chair) emails that are initiated by those individuals are easier to find. I also use folder titles for activities I am responsible for (advising, to be graded, coordinating, and committees). These folders allow me to clean up my inbox as I read through emails, I flag emails that are in progress or I need to follow up on and review the flags once a week (usually Monday or Friday). These flagged items stay in my inbox and I work to keep this number around 15-.  I also have a rule, if I have to respond more than twice, I make a phone call immediately or schedule a face to face to follow up, this is usually indication that communication has broken down somewhere and needs to be resolved (S. Richardson, personal communication, September 20, 2017).

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Harnessing Technology for Social Work Scholarship: #CSWResearch Day at Ohio State University

The blog post was written by myself and Melanie Sage of the University at Buffalo, and we describe our visit with the College of Social Work at the Ohio State University in August 2017, where we talked about how social work faculty can harness technology for their social work scholarship.  We also interviewed two of our OSU colleagues, Drs. Bridget Freisthler and Holly Dabelko-Schoeny, about our presentation and how it supports their use of technology for scholarship. This is cross-posted at the Human Services Information Technology Association’s (HusITa) Blog: http://www.husita.org/harnessing-social-media-for-social-work-research-and-scholarship/

Dissemination to the right stakeholders is a crucial part of social work research.  However, as social work academics, we are often trained to think that publication in peer-reviewed journals is the pinnacle of sharing our research with our peers and the academy.  But for our work to have substantial impact, we want it to reach service providers, communities, and consumers, too.  Access to peer-reviewed journals can be challenging due to cost,availability, and complexity. Increasingly, academics and research scientists are turning to social media platforms as a way to disseminate and engage with others about their work.

One of the early studies looking at the value of social media in research dissemination was an article by Darling, Shiffman, Côté, and Drew (2013) titled The role of twitter in the life cycle of a scientific publication. Based on a survey of 116 marine biologists, they found that scientists who used Twitter for professional reasons could rapidly develop new research ideas and easily share works-in-progress for pre-reviews.  Additionally, these researchers found they could communicate their findings not only with other academics, but also with broader audiences such as decision makers, journalists and the public in a way that could amplify the scientific and social impact of publications, and that sharing in this way increased their citations too.  Here is an infographic of the article’s major findings.

So how does this translate to social work research?  Melanie Sage and I present to multiple audiences, from peers to conference attendees, about the role of social media in social work scholarship. For years, we have been using social media and technology tools to connect with colleagues, share research, and collaborate.  Based on our expertise in this area, we were invited to lead a discussion about the role of technology in social work scholarship at the Social Work’s Grand Challenge Initiative Conference (#GC4SW) held at the University of Southern California (April 25-28, 2017). In this discussion, we shared the ways in which social media can be a tool to help social work academics and practitioners to discover and share knowledge, as well as build relationships for collaborative work. Social media platforms are well-placed to allow social workers across the professional continuum to engage with each other, creating communities of learning and practice that bridge the gap between practice and research in social work. We suggested four practices with social media for advancing the Grand Challenges for Social Work; you can read about them here.

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Social Media Toolkit for Social Work Field Educators – Get your Free Copy!

We are pleased to announce the availability of the Social Media Toolkit for Social Work Field Educators.  This toolkit provides Field and other Social Work Educators with tools and resources to help social work students and field instructors assess, develop, and maintain an online identity for professional purposes.  There are two parts to the toolkit – an Educator’s Guide and a PowerPoint Slide Deck.  The Educator’s Guide provides directions, descriptions, and handouts related to the content of the toolkit while the Slide Deck includes pre-formatted slides with selected content for presenting n the classroom or a workshop. Content in this toolkit can be easily adapted to agency-level continuing education.

The content of this toolkit is divided into five different topics centered on how to use social media professionally as a social worker:

– Reflecting on Social Media Use in Social Work Practice
– Engaging and Self-Assessment with Social Media
– Professional Practice with Social Media
– Case Studies for Students & Field Educators
– Social Media Learning Activities for Field Education

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Harnessing Social Media for Social Good at #CG4SW

Last week, Melanie Sage and I led a discussion at the Social Work’s Grand Challenge Initiative Conference (#GC4SW) held at the University of Southern California (April 25-28, 2017).  We attended the last day of the conference, which focused on for Harnessing Technology for Social Good.  If you are not familiar with this challenge, its focus includes leveraging digital and social technologies to enhance, improve, and expand the reach and influence of social services, evidence-based social work practices, and innovative programs.  Two white papers outline how social work can use technology to help individuals, communities, and organizations:

The use of social media is omnipresent in our daily lives, and ahead of policy and ethics in social work. Technology policy standards typically do not address concerns of social workers, including communication with clients, and professional values of privacy and confidentiality, safety, and self-determination.  As a profession, we have few research studies about the use of social media in practice and mixed professional guidance around how to best engage with social media as part of our work with clients, constituents, and communities. Some in social work take a risk-averse approach to social media, limiting how and who they interact with on virtual platforms such as Facebook, Twitter, and Instagram. However, this Grand Challenges supports broader thinking and creativity in how social workers can engage with social media, especially to address the 11 other grand challenges.

As part of our discussion, we proposed that social media can be a tool to help social work academics and practitioners to discover and share knowledge as well as build relationships for collaborative work. Social media platforms are well-placed to allow social workers across the professional continuum to engage with each other, creating communities of learning and practice that bridge the gap between practice and research in social work. We suggested four practices with social media for advancing the Grand Challenges for Social Work:

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