Using Rubrics to provide Strength-based Feedback for Social Work Assignments

Posted By Laurel Hitchcock on Feb 4, 2019

Editor’s Note: I am excited to welcome back Kristen Samuels, MSW, MS, MEd, the Field Director for University of Phoenix’s Department of Social Work, for this month’s guest educator blog post. Back in December 2018, I sent a tweet asking for advice on how to improve my grading practices, and turned the responses from colleagues into a blog post. Kristen was one of those colleagues and I asked her to turn her own tweets about strength-based feedback and rubrics into this blog post. Kristen can be reached at Kristen.samuels@gmail.com, or @KristenMSamuels on Twitter.

I recently returned to the classroom as a student in an EdD program. Although I certainly struggle with the workload, committing to life-long learning and taking the role of the student has made me a better instructor. As I am reminded of the anxiety that comes with unclear expectations or inconsistent grading practices, I become more aware of my own approaches for delivering feedback in my online classrooms. In discussions with my peers about the rigor and intensity of the doctoral writing process, we reflected on our individual fears in presenting written assignments to any of our former professors. Writing is an incredibly complex and emotive process. Students are asked to read, comprehend, apply, analyze, summarize, etc., and then present content in an integrated, accurate, and convincing way. It would be easy to miss a step and lose confidence in our position, and in that way, students are vulnerable when turning in written assignments. After putting forward long thought-out interpretations and opinions of the material, it is difficult to not view feedback as a personal attack on our intelligence. We wind ourselves up in self-doubt, and add undue stress when we throw in the impossible task of deciphering tone from an instructor’s feedback.

Strength-based feedback for Social Work Assignments

For this reason, and particularly for us as Social Work educators, we owe it to our students to present feedback with care. This can be as simple as avoiding capitalizing words (the online equivalent of shouting), and intentionally leading/ending feedback with what the student has done well in the assignment. Research on feedback tells us that affirmative comments acknowledges students’ efforts and encourages learning, instead of emphasizing grades (Stipek & Chiatovich, 2017). It is also an excellent way to model strengths-based approaches with our students!